Terms of Service – Vero Ai Agency

TERMS OF SERVICE

Last updated September 06, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Vero Ai Agency (“Company,” “we,” “us,” “our”), a company registered in England at 25 Parklands Avenue, Cowes, Isle of Wight PO31 7NH, England.

We operate the website https://veroaiagency.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by phone at +1 866-901-8762, email at [email protected], or by mail to 25 Parklands Avenue, Cowes, Isle of Wight PO31 7NH, England.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Vero Ai Agency, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, at our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms. It is your responsibility to periodically review these Legal Terms to stay informed of updates. Your continued use of the Services after the date such revised Legal Terms are posted constitutes acceptance of the changes.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. PURCHASES AND PAYMENT
  5. PROHIBITED ACTIVITIES
  6. USER GENERATED CONTRIBUTIONS
  7. CONTRIBUTION LICENSE
  8. SERVICES MANAGEMENT
  9. PRIVACY POLICY
  10. TERM AND TERMINATION
  11. MODIFICATIONS AND INTERRUPTIONS
  12. GOVERNING LAW
  13. DISPUTE RESOLUTION
  14. CORRECTIONS
  15. DISCLAIMER
  16. LIMITATIONS OF LIABILITY
  17. INDEMNIFICATION
  18. USER DATA
  19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  20. SMS TEXT MESSAGING
  21. CALIFORNIA USERS AND RESIDENTS
  22. MISCELLANEOUS
  23. GUARANTEE DETAILS
  24. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if applicable.

The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA). If your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property. We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). Our Content and Marks are protected by copyright, trademark, and other laws worldwide.

The Content and Marks are provided “AS IS” for your personal, non-commercial use or internal business purpose only.

Your use of our Services. Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

If we grant you permission to post, reproduce, or publicly display any part of the Services or Content, you must identify us as the owners or licensors and ensure any copyright or proprietary notice is visible on the Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) you have legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.

4. PURCHASES AND PAYMENT

We accept the following form of payment: Stripe.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services and to promptly update account and payment information as needed. Sales tax will be added where required. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and authorize us to charge your chosen payment provider. We reserve the right to correct pricing errors even after payment is requested or received.

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order, including orders using the same account, payment method, or billing/shipping address. We may limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

5. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us. By way of example, you agree not to:

  • Systematically retrieve data or content to create a database without our written permission.
  • Trick or mislead us or other users.
  • Circumvent or interfere with security-related features.
  • Harass, abuse, or harm another person.
  • Use the Services in violation of any applicable laws.
  • Upload or transmit malicious code or spam.
  • Engage in automated use of the system or scraping.
  • Impersonate another person or misrepresent your affiliation.
  • Interfere with the Services or networks connected to the Services.
  • Reverse engineer any software that is part of the Services, except as permitted by law.

6. USER GENERATED CONTRIBUTIONS

The Services may, from time to time, allow you to submit, post, display, or transmit content or materials to us or on the Services (“Contributions”). When you create or make available any Contributions, you represent and warrant that you have the necessary rights to do so and that your Contributions comply with these Legal Terms and applicable law.

7. CONTRIBUTION LICENSE

You and the Services agree that we may access, store, process, and use any information and personal data that you provide and your choices (including settings). By submitting suggestions or other feedback regarding the Services, you agree that we may use and share such feedback for any purpose without compensation to you.

We do not assert ownership over your Contributions. You retain full ownership of your Contributions and any associated intellectual property rights. You are solely responsible for your Contributions.

8. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action for violations; (3) in our discretion, refuse, restrict, or disable any Contributions; (4) remove files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services to protect our rights and to facilitate proper functioning.

9. PRIVACY POLICY

We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please note the Services are hosted in the United Kingdom. If you access the Services from another region with different laws, you are transferring your data to the United Kingdom and consent to that transfer and processing.

10. TERM AND TERMINATION

These Legal Terms remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING FOR BREACH OF THESE LEGAL TERMS OR OF APPLICABLE LAW. WE MAY TERMINATE YOUR USE OF THE SERVICES AT ANY TIME WITHOUT WARNING.

11. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time for any reason at our sole discretion without notice. We have no obligation to update any information on our Services. We will not be liable for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions or errors. You agree that we have no liability for any loss caused by your inability to access or use the Services during downtime.

12. GOVERNING LAW

These Legal Terms are governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles. If your habitual residence is in the EU and you are a consumer, you may have protections under your local consumer law.

13. DISPUTE RESOLUTION

Informal Negotiations. Before initiating arbitration, the parties agree to attempt to negotiate any dispute for at least thirty (30) days after written notice of the dispute.

Binding Arbitration. Any dispute arising from these Legal Terms shall be determined by one arbitrator chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration (European Centre of Arbitration, Strasbourg) then in force. The seat of arbitration shall be London, England. The language shall be English. The substantive law shall be the law of England.

Restrictions. Arbitration shall be limited to the dispute between the parties individually and may not proceed on a class or representative basis.

Exceptions. The foregoing does not apply to claims seeking to enforce or protect intellectual property rights, allegations of theft, piracy, invasion of privacy, unauthorized use, or claims for injunctive relief.

14. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions (including descriptions, pricing, and availability). We reserve the right to correct any errors and to change or update information at any time without prior notice.

15. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

16. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. SOME LAWS DO NOT ALLOW LIMITATIONS; THOSE LIMITATIONS MAY NOT APPLY TO YOU.

17. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our affiliates and employees, from any loss, damage, or claim arising from: (1) your use of the Services; (2) breach of these Legal Terms; (3) your violation of a third party’s rights; or (4) any harmful act toward another user with whom you connected via the Services.

18. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing performance, as well as data related to your use of the Services. You are responsible for all data that you transmit. We have no liability for any loss or corruption of such data.

19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES AND RECORDS.

20. SMS TEXT MESSAGING

Program Description. By providing your phone number and booking an appointment with Vero Ai Agency, you expressly consent to receive SMS/text messages from us related to your appointments and our Services (e.g., confirmations, reminders, and follow-ups). Marketing or promotional SMS will only be sent if you separately opt in.

Opt-In. Your SMS opt-in occurs when you submit your phone number via our booking form and proceed with booking, or when you otherwise provide your number and consent to receive SMS from us.

Opt-Out. You can opt out at any time by replying STOP to any message. After you send STOP, we may send a confirmation SMS to confirm you have been unsubscribed. You will not receive further SMS messages unless you opt in again. For help, reply HELP or contact [email protected].

Message Frequency; Rates. Message frequency may vary. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No Condition of Purchase. Consent to receive SMS is not a condition of purchasing any goods or services.

Privacy. We do not share SMS opt-in data or consent with third parties for marketing purposes. For more information, see our Privacy Policy.

21. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

22. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement between you and us. Our failure to enforce any right or provision shall not operate as a waiver. We may assign our rights and obligations at any time. If any provision is unlawful or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions. No joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Legal Terms. You waive any defenses based on the electronic form of these Legal Terms and the lack of signing by the parties.

23. GUARANTEE DETAILS

Any guarantee, warranty, or refund right applies only if expressly stated in a separate written service agreement signed by both parties. Unless such written terms are provided, Services are delivered without guarantees of outcome.

24. CONTACT US

To resolve a complaint regarding the Services or to receive further information, please contact us at:

Vero Ai Agency
25 Parklands Avenue
Cowes, Isle of Wight PO31 7NH
England
Phone: +1 866-901-8762
Email: [email protected]