Last updated September 06, 2025
This Privacy Notice for Vero AI Agency (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use the Services. If you still have any questions or concerns, please contact us at [email protected].
This summary provides key points from our Privacy Notice. For details, use the table of contents below.
Personal information you disclose to us. We collect personal information that you voluntarily provide when you request information about us or our Services, participate in activities, or otherwise contact us. The personal information we collect may include:
Sensitive Information. We do not process sensitive personal information.
Payment Data. If you make purchases, we may collect data necessary to process your payment (e.g., payment instrument number and security code). All payment data is handled and stored by Stripe.
Information from third parties. We do not collect information from third parties.
We process your personal information to provide, improve, and administer the Services; communicate with you; ensure security and fraud prevention; and to comply with law. We may also process your information for other purposes with your consent, including:
When you provide your phone number (for example, during booking), we may send you SMS messages related to your appointments and our Services, including confirmations, reminders, and follow-ups. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP. SMS opt-in occurs when you submit your phone number in our booking form and proceed with booking. Carriers are not liable for delayed or undelivered messages.
We may share information in specific situations, including:
We offer features or tools powered by artificial intelligence or machine learning (collectively, “AI Products”), such as AI automation and AI bots. Any personal information processed by AI Products is handled in accordance with this Privacy Notice and our agreements with third parties.
We keep your personal information as long as necessary for the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet or storage system is 100% secure, and we cannot guarantee absolute security. Transmission of personal information is at your own risk.
We do not knowingly collect data from or market to children under 18 years of age. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable steps to delete the data. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].
You may review, change, or request deletion of your personal information at any time by contacting us at [email protected]. If we rely on your consent to process personal information, you may withdraw your consent at any time (this will not affect processing prior to withdrawal). For SMS, you may withdraw consent by replying STOP to any message; reply HELP for assistance.
Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting. No uniform standard for recognizing DNT signals has been adopted, so we do not currently respond to DNT signals. If a standard is adopted, we will update this Notice.
Residents of certain U.S. states may have rights to access, correct, delete, or obtain a copy of their personal information; to withdraw consent; and to opt out of certain processing (e.g., targeted advertising, sale, or profiling) as permitted by law. To exercise rights, contact us at [email protected].
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, alias, postal address, phone, unique identifier, IP address, email, account name | NO |
| B. Customer Records | Name, contact information, education, employment, financial info | NO |
| C. Protected Classifications | Gender, age, race, etc. | NO |
| D. Commercial Information | Purchase history, payment details | NO |
| E. Biometric Information | Fingerprints, voiceprints | NO |
| F. Internet Activity | Browsing/search history, interactions | NO |
| G. Geolocation Data | Device location | NO |
| H. Audio/Visual | Images, audio, video, call recordings | NO |
| I. Professional Info | Business contact details, job history | NO |
| J. Education Info | Student records | NO |
| K. Inferences | Profiles about preferences/characteristics | NO |
| L. Sensitive Personal Information | As defined by applicable law | NO |
We have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information belonging to website visitors, users, and other consumers.
Yes. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date. We encourage you to review this Notice regularly.
If you have questions or comments, email us at [email protected] or write to:
Vero AI Agency
25 Parklands Avenue
Cowes, Isle of Wight PO31 7NH
England
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we collect from you. To submit a request, contact [email protected]. You may withdraw SMS consent at any time by replying STOP.